We will communicate frequently during the planning and construction of your new database to ask questions about your requirements.
When there are decisions to be made, we'll provide sufficient information so you can make informed choices,
then deliver services in accord with your stated requirements.
Most of this communication will be documented via email,
so that we both have a record of the process to prevent any misunderstandings.
We will itemize all billable time spent in your statement.
You can see your statement online in real time, as work is being performed.
By this means, you'll have an opportunity to course-correct as early and often as you like,
before billable time is spent in any unexpected manner.
You will know when we are active on the planning and construction of your database by means of our communication.
We don't perform billable services without a service order, except for recurring charges.
This way, you always remain in control of services being performed on your behalf.
Focusing on hourly rates rather than experience level can be misleading,
because a web developer who charges half the rate (but takes twice as long to get it right) will not save you money,
but will deliver an inferior-quality product.
Our initial hourly rate for projects as described in this website is $60.
This is very competitive in the custom web engineering market.
Because of our years of experience, we are more likely to get the job done quickly, and get it done right the first time;
even anticipating needs you don't fully know how to express.
Plus we'll build in solid quality and reliability from the ground up.
Less-experienced web developers (who may charge a lower hourly rate) wouldn't know how.
Once your service orders are completed and paid for, there are no obligatory recurring charges except web hosting.
(We might contact you occasionally with offers, but you always have the choice to accept or decline.)
Unless specified otherwise, we will provide one or more links (web addresses or URL's) for you to integrate into your website
that would connect your website to ours; and we would match database-related web pages to your existing color scheme,
such that there is a somewhat seamless transition when users click from your website to ours and back.
Our main domain for database-related web pages is “onlinedb.co”,
which is intentionally a “white label” (non-descript) domain name,
so that your users will not be distracted by the transition.
Generally, the balance due is payable by the due date shown on the statement.
However, if you want more time to pay, please speak up before the due date,
and it's very likely we'll come to an agreement for easy monthly payments to cover any remaining balance.
The online databases described on this website would be accessed via any major web browser,
including Chrome, Safari, Firefox, or Edge.
These are the only downloadable apps that would ordinarily be used to interface with online databases we would build on your behalf,
as described on this website.
Unless specified otherwise, all projects feature cross-platform support.
This means you can expect your online database to work with all major desktop and mobile browsers,
including Android and Apple tablets and smartphones.
Specifically, the “major” browsers, which all Internet users should prefer, include
Chrome, Safari, Firefox, and Edge.
For good reason, all Internet users should prefer the major browsers, because these are the only
ones that are universally tested and proven to work with virtually all websites worldwide.
Other web browsers are unproven, because they are not widely tested.
However, if you're accustomed and attached to a specific minor browser we have access to, we would be happy to
accomodate if possible.
Be sure to ask for this special accomodation, as we would not offer it automatically without being asked,
as in the case of the major browsers.
(Some browsers are not standards compliant, and cannot be accomodated, including Opera Mini.)
These are the most stable and popular web technologies in the world, and can collectively be considered the gold standard.
Your data always belongs to you.
Original code written for you, while you're accruing an hourly bill, also belongs to you; and therefore you are the copyright holder
(and would be the copyright filer, if any).
Code libraries and recycled code do not belong to you, but you have a lifetime license to use them at no additional charge.
We are interested in long-term client relationships.
This is why we work hard to earn and keep our clients' trust.
Please make sure we have answered all your questions before putting down an opening retainer or placing a service order.
It isn't well advised to think short term from the start, regardless of who your service provider might be;
because no one can modify our code as quickly, inexpensively, and expertly as we can;
because no one knows it as well as we do.
(This principle applies the same way regardless of which service provider you select.)
So switching to a new service provider after a project has begun would certainly raise your costs,
and should be considered a last resort.
However, databases can be transferred from one web hosting server to another, though there are costs associated with doing so.
As the owner of your database, the cost of any such transfer would be your responsibility.
Assuming your account is in good standing, we would always be available to support any such outbound transfer.